1. Information We Gather

We might gather the following kinds of technical and personal data:

• Personal Data: Date of birth, full name, phone number, email address, mailing address, and identification documents.

• Booking Information: Payment information, travel preferences, special requests, and hotel reservation details.

• Payment Information: Billing and card information are safely processed through reputable payment gateways.

• Technical Details: IP address, type of browser, device information, location information (if enabled), and cookies.

• Usage Data: Information about how you use our website, such as page views, time spent, and links to other pages.

2. How Your Information Is Used

Your information is used for the following purposes by us:

• To handle and process casino registrations and hotel reservations

• To answer questions and offer customer support

• To enhance the content, performance, and functionality of websites

• Sending updates, promotions, and offers (only with your permission)

• To guarantee adherence to laws and regulations

• To improve the safety and security of our casino and hotel grounds

3. Information Sharing

We might give your personal information to:

• Service Providers: Outside companies that assist us with reservations, payments, email correspondence, and website development

• Affiliated Companies: Additional Tropencit Group properties and brands for combined services and deals

• Government or Legal Authorities: When mandated by legislation, court cases, or for the purpose of preventing fraud and ensuring security

Your personal information is never rented or sold to outside parties by us.

4. Tracking technologies and cookies

Cookies and related technologies are used by us to:

• Enhance the user experience on websites

• Recall login sessions and user preferences.

• Get information about the performance and traffic of websites.

In your browser’s settings, you can turn off cookies, but doing so might interfere with some site features.